About SRE - Travel and Tourism

SRE - Seu Roteiro Especial is more than a travel agency. We are experts in creating unique, authentic and memorable experiences for those who want to travel with purpose, comfort and personality. We serve a demanding audience, from classes A and B, who value every detail of the trip — from the tailor-made itinerary to premium services, including selected accommodations, unique local experiences and personalized support at every stage of the journey. Here, each trip is planned as an exclusive project. We listen to your expectations, understand your lifestyle and create 100% personalized itineraries, which transform the simple act of traveling into something truly special.

Why Seu Roteiro Especial ?

Training: Constant improvement, with investments in training, courses and mainly in trips to effectively get to know the destinations, to prepare and take care of your trip.

Credibility: 30 years of learning and involvement with travel, which gives us references among our clients, suppliers and partners who believe and trust us.

Multibrand Agency: We analyze and select the best tourism suppliers, so that your trip has quality, experiences and, above all, safety at all times.

Humanization: Just like you, your trip is unique. And our goal is to help you understand the available options and select the one that best suits your profile. After all, the internet has countless websites, blogs, Instagram, Facebook, etc. with a lot of information that is not always true or up to date for the current moment. And this is what we do when planning your trip.

Support: We are always with you 24 hours a day during your trip, just a message or a phone call away. Ready to provide all the support you need, whatever your needs.

Objectives and Experience

Our goal is to provide our end customers with an almost unlimited range of options, as it is possible to find exclusive packages of our own, as well as those of all other tour operators.

Our goal as a travel agency is to provide our customers with a set of four transformation paths, from the planning to the delivery of their trip.

Our main focus is our Vision to be a benchmark in the standard of consultancy and tourist advice in a humanized way. And to achieve this, we have constant updates on the destinations, not only via digital or printed materials, but often by visiting the destinations themselves to have ownership of our activities.

And our Manifesto is to guarantee the protection and security of our customers before, during and after their trip.

Therefore, our Flag is to provide our customers with the best within the chosen travel proposal, and to commit to the delivery of the contracted products and services.

And finally, our exclusive working method allows us to transport our clients along our trails, providing exclusivity, excellence and experiences to make their travel dreams come true.

Mission

Vision

Values

Develop and offer national, international and cruise travel itineraries/packages with excellence. Provide 24-hour assistance throughout the entire process, ensuring service delivery and generating satisfaction for our customers, suppliers, partners and employees.

Ser referência em padrão de consultoria e assessoria turística para todos os públicos e de forma humanizada.

Our values are based on our ongoing commitment to: • Well-being and satisfaction of internal and external customers; • Appreciation and respect for our employees and customers; • Excellence in customer service; • Quality of services offered; • Insertion of new professionals into the market; • Solid relationships with our suppliers and partners; • Ethical behavior in our actions and decisions;